Delivery Policy

  1. Delivery of goods
    1. Art will be delivered by one of the following options:
      1. courier; or
      2. self-collection; or
      3. delivery by “Ken Maloney Art”
    2. All delivery charges will be for the client’s account. Packaging will be for “ Ken Maloney Art”.
    3. Delivery time:  The invoice it will stipulate the estimate delivery time.  An estimated delivery time (“Delivery Period”) will be given but can change due to unforeseen circumstances. “Ken Maloney Art” will notify the client if unable to deliver the Art during the Delivery Period stipulated on the invoice. Ken Maloney Art undertakes to keep to the estimate delivery time where possible.
    4.  Self-collection:  “Ken Maloney Art” will notify you 2weeks in advance to confirm a collection date which is suitable for both parties, you and “Ken Maloney Art”. If the art piece is available immediately, the client can take the art piece once it is paid in full.
    5. Courier service:  “Ken Maloney Art” will request a quotation on your behalf from a preferred trusted third party and will email the quotation to the client. “Ken Maloney Art” does not take responsibility for any loss, theft or damage incurred to the Goods once they have been handed over to the third-party courier for delivery to the physical address nominated by you. We recommend that the necessary insurance is taken out.
    6. Delivery by “Ken Maloney Art”:  Arrangements can be made with Ken Maloney Art to deliver the art.  Our vehicle is scheduled from time to time to do deliveries and lights repairs in certain areas.
      1. Deliveries within the 120km radius from the business premises of “Ken Maloney Art” can be arranged with “Ken Maloney Art” and are not subject to a minimum of art for delivery.
      2. Other deliveries are scheduled according to areas. (Cape province, Gauteng, KwaZulu Natal)
      3. Delivery to the Gauteng, Limpopo and Mpumalanga Province will be scheduled if there are 12 artworks for the same area to be delivered. Delivery to the Western Cape Province will be scheduled for 4- 6 artworks. Delivery to the Eastern Cape and KwaZulu-Natal Province will be scheduled for a minimum of 12 artworks. We reserve the right to postpone delivery for circumstances out of our control. All clients will be notified.
      4. Special delivery arrangements can be made with Ken Maloney Art for delivery if no deliveries are scheduled to a certain area and can be discussed with the salesperson. All special arrangements delivery costs will be for the client’s account.  All delivery arrangements must be in writing on the invoice.
      5.  Ken Maloney Art will not be bind to any verbal arrangement or promises by any salespersons.
      6. International deliveries will be quoted.  All packaging is for “Ken Maloney Art’s” account. Freight cost will be for the client. “Ken Maloney Art” will assist with the international delivery process.